Are you an independent tutor looking to enhance your admin and onboarding process and create a seamless customer journey that will benefit you and your clients?
In my upcoming live training session tomorrow, Thursday, 8th August, at 11:00 a.m. (UK), I’ll explore ‘Why a Robust Onboarding System Is So Important for Your Tuition Business – and How to Set Up a Basic System.’
What You Will Learn
Developing a Comprehensive Onboarding Process:
- I will guide you through the process of developing, setting up, and implementing an effective, well-structured onboarding process to boost your tutoring business.
- Discover the critical elements that make some systems highly successful while others cause issues for both you and your clients.
- Gain practical skills to improve your admin, automations, and tech strategies, creating a cohesive system to mitigate problems and enhance efficiency.
Creating a Seamless Experience:
- Understand the range of potential software and systems that can make your admin significantly easier in the long term, enabling a scalable process as your business grows.
- Learn the key elements of various streamlined systems that create a seamless onboarding process.
- Differentiate between a Client Lifecycle, Marketing Customer Journey and the Onboarding Process.
Utilising Multiple Apps and Processes:
- Discover how to use multiple apps and processes, such as Facebook, Instagram, websites, Google Business Profiles, link menus, calendar booking apps, emails, WhatsApp, video calls, CRM, document signing, Google Forms, and Google Reviews, to create a cohesive but easy-to-navigate process from start to finish.
- Explore real-world examples of effective and ineffective processes from both tutor and client perspectives and understand what we can learn from them.
Implementing User-Friendly Systems:
- Learn about the essential components of a successful, user-friendly system tailored for tutoring services.
- Gain practical tips and design tools to minimise potential issues in the long term.
- Implement robust systems that build trust and resonate with parents and students.
- See examples of how various software and automations can be utilised and how they work in practice.
- Balancing simplicity for the client with what works best for you.
Some of the Key Points Covered:
- Establish transparent processes for onboarding new clients.
- Set clear expectations from the start of the client relationship.
- Gather information in an automated and non-time-dependent way whenever possible.
- Develop a welcome or onboarding pack containing FAQs and instructions to eliminate misunderstandings.
- Use a consultation call to mitigate future issues; it’s always worth your time.
- Decide if you want to work with the client; it’s better to decline than enter an unsuitable agreement.
Additional Resources Included:
- Recording of the Live Training: Refer to the session afterwards while you work through your implementation stage.
- Clear E-Guide: Additional examples of possible frameworks, including step-by-step guides to setting up certain software.
- Pre-recorded Videos: These develop the ideas presented in the live training.
Why You Should Attend
Whether you’re new to being an independent tutor who attracts your clients or looking to refine your skills, this training will provide valuable insights and practical tips to make your working life much less overwhelming. By the end of this training, you will have developed a more comprehensive understanding of potential software and systems and how they can integrate into a cohesive process to provide a clear and defined pathway from the client’s first encounter to established weekly lessons. You will learn to develop simple yet effective strategies that use minimal steps while still mitigating all known issues that might occur during onboarding or once tuition has commenced.
Join Me Tomorrow!
Date and Time: Thursday, 8th August, 11:00 am
Platform: Google Meet
Special Offer: Register by 23:00 tonight and use code SummerExclusive for a 20% discount. Only £14.40 for this value-packed session!
Don’t miss this opportunity to streamline your processes and improve client satisfaction. Register now and start attracting, converting, and retaining your own ideal clients.
Upcoming Events
- Wednesday, 21st August, 8:00 pm: Social Meeting
- Tuesday, 10th September, 10:00 am: Live Training
- Wednesday, 18th September, 8:00 pm: Social Meeting
PS: This training is also offered as part of the Jackpot Maths: Tutor Business Mentoring & Training Membership. Click here to find out more about joining the membership to benefit from monthly training sessions like this, plus 1-2-1 Mentoring Calls, a social evening, Strategy Coaching Calls, and a private Facebook group for ongoing support to empower you to become an independent tutor who can thrive!
Great article on the importance of a strong onboarding system! The insights on enhancing tutor engagement and improving student outcomes are spot on. A well-structured onboarding process truly sets the foundation for success in any tutoring business. Thanks for sharing!